What is conflict management?

Conflict management is the process of handling and resolving conflicts that arise in various settings, such as workplaces, schools, or personal relationships. It involves identifying and addressing the underlying issues, utilizing effective communication and negotiation techniques, and finding mutually agreeable solutions. Conflict management is crucial for maintaining healthy relationships and creating a positive and productive environment. It aims to minimize destructive conflict and promote cooperation, understanding, and compromise between individuals or groups. Successful conflict management requires empathy, active listening, and a willingness to find win-win outcomes.

This mind map was published on 17 October 2023 and has been viewed 178 times.