Value-added services refer to the additional services or benefits that are provided to customers beyond the primary product or service. These services can be anything from after-sales support to maintenance services and can be a valuable way for businesses to differentiate themselves from their competitors. Examples of value-added services that can be offered include product customization, extended warranties, technical support, training, and consulting services. Offering these value-added services can help to increase customer loyalty, improve customer satisfaction, and generate additional revenue for the business.
This mind map was published on 7 June 2023 and has been viewed 107 times.