What are the key steps to create a process map?

Creating a process map involves a series of key steps that ensure a clear and comprehensive representation of a workflow. The first step is to identify the process that needs to be mapped and define its boundaries. Next, gather all the relevant stakeholders and subject matter experts to understand the process in detail. It is crucial to gather accurate information by observing the actual process and conducting interviews or workshops. Then, determine the start and end points of the process and define the major activities that take place. After that, document the sequence of activities, including any decision points or branches. Flowchart symbols and notations can be used to represent different types of steps. Once the activities are mapped, review and validate the process map with the stakeholders to ensure its accuracy. Finally, update and refine the process map as necessary to accommodate any changes or improvements.

This mind map was published on 11 August 2023 and has been viewed 116 times.