How do libraries use artificial intelligence (AI)?

Libraries are increasingly using artificial intelligence (AI) to improve their services, including searching and retrieving information, predicting user needs, and curating collections. Libraries can use machine learning to analyze patterns, anticipate user queries, and suggest relevant resources. AI can also assist in metadata creation and tagging, improving the organization of collections for easier search and discovery. Additionally, AI-powered chatbots can provide instant support to users, answering routine questions and solving basic issues. AI technology holds great potential for libraries, streamlining their operations, and improving access to information for all users.

This mind map was published on 30 May 2023 and has been viewed 75 times.