How do businesses use Salesforce?

Businesses use Salesforce as a customer relationship management (CRM) tool to manage their customer interactions and sales processes. With Salesforce, businesses can track customer data, analyze sales trends, automate marketing and sales efforts, and collaborate internally to improve customer experience. It also helps businesses to efficiently manage their leads, opportunities, and customer feedback, allowing them to make informed decisions and target their efforts where they’re most likely to succeed. Salesforce has proven to be a valuable tool for businesses of all sizes and industries, ranging from startups to global enterprises.

This mind map was published on 16 May 2023 and has been viewed 101 times.