What are some common deceptive strategies used by businesses?

In order to gain an advantage or increase profits, some businesses resort to deceptive strategies to manipulate customers or circumvent regulations. One common deceptive tactic is false advertising, where businesses make exaggerated or unsubstantiated claims about their products or services. Another strategy involves using hidden fees or charges to deceive customers about the true cost of a product or service. Businesses may also engage in bait-and-switch tactics, advertising a low-priced item to attract customers, only to encourage them to purchase a higher-priced alternative. Additionally, some businesses may use unethical practices like fake online reviews or testimonials to mislead consumers about the quality of their offerings. These deceptive strategies not only undermine trust in businesses but also negatively impact consumers' experiences and purchasing decisions.

This mind map was published on 19 October 2023 and has been viewed 103 times.