What are the popular corporate PBX features?

A corporate PBX (Private Branch Exchange) is a telephone system that is designed for businesses to manage their internal and external communications. Some of the most popular corporate PBX features include call routing and forwarding, call recording, voicemail, interactive voice response (IVR), conference calling, auto attendant, call queuing, and integration with existing business tools such as CRM and ERP software. These features allow businesses to improve their communication processes, streamline operations, and enhance customer service experience.

This mind map was published on 29 April 2023 and has been viewed 106 times.