What outcomes are being measured?

When it comes to measuring outcomes, various metrics are used depending on the nature of the activity or initiative. Common outcomes measured include financial returns, productivity, customer or user satisfaction, employee engagement, and more. For instance, in a business context, outcomes can be measured in terms of revenue generated, customer acquisition, or even social impact. Similarly, in the education sector, outcomes can be measured by considering student performance, graduation rates, and professional success. It is essential to identify the right set of outcomes to measure to effectively evaluate the success of an initiative and identify areas of improvement.

This mind map was published on 17 May 2023 and has been viewed 143 times.