What is service catalog functionality?

Service catalog functionality refers to the ability for organizations to centralize and automate the delivery of IT services to their users. It typically includes a portal or interface where users can browse and request various IT services such as software applications, hardware provisioning, and account access. Service catalog functionality streamlines the process of requesting and fulfilling services while providing transparency and control over service offerings and costs. It helps organizations improve efficiency, standardize service delivery, and enhance user satisfaction.

This mind map was published on 2 July 2024 and has been viewed 15 times.