What features are essential for an ecommerce marketplace web app?

In order for an ecommerce marketplace web app to be successful and user-friendly, several key features are essential. These include a secure payment gateway, user-friendly navigation, a robust search function, customer reviews and ratings, product recommendations, a mobile-responsive design, seamless checkout process, inventory management tools, and seller performance metrics. Additionally, features such as social media integration, personalized recommendations, and a user-friendly dashboard for both buyers and sellers can also enhance the overall user experience on the platform. By incorporating these essential features, an ecommerce marketplace web app can attract and retain customers while driving sales and fostering trust among users.
This mind map was published on 21 March 2024 and has been viewed 83 times.

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