How can libraries use AI and ML to improve services?

Libraries can use AI and ML to improve services in various ways. AI tools can be used to gather user data and create personalized recommendations for resources. Chatbots can also be implemented to assist with basic information and reference queries. Libraries can use ML algorithms to improve their search and discovery capabilities, making it easier for users to find the resources they need. Additionally, AI can be used to analyze circulation data and predict user demand, allowing libraries to allocate resources more efficiently. Overall, AI and ML can improve library services by creating more personalized and streamlined user experiences.

This mind map was published on 30 May 2023 and has been viewed 119 times.