Are there alternative metrics that can be used instead?

Alternative metrics can indeed be used instead of traditional ones in different contexts. In the realm of business, for instance, companies can utilize alternative metrics like the Net Promoter Score (NPS) to gauge customer loyalty and satisfaction, rather than solely relying on revenue or profit figures. In the field of academia, alternative metrics such as Altmetrics have been developed to measure the impact of research beyond traditional citation counts, considering factors like social media mentions, downloads, and online engagement. These alternative metrics provide additional insights and a broader understanding of various phenomena, enabling a more comprehensive evaluation of performance or impact.

This mind map was published on 8 December 2023 and has been viewed 96 times.