Kundenportal is a German term for customer portal, which refers to a platform, website, or online system that enables customers to access information, services, and support related to a company's products and services. Typically, a Kundenportal includes features such as account management, billing and payment options, product registration, technical support, and customer service. It serves as a central hub for customers to communicate with the company and obtain the necessary information and resources to better use the products and services. Kundenportal is an essential tool for improving customer satisfaction and loyalty, as it offers a convenient and accessible way for customers to interact with a company.
This mind map was published on 28 April 2023 and has been viewed 108 times.