What is digital transformation?

Digital transformation refers to the process of leveraging digital technologies to fundamentally change the way organizations operate, deliver value to their customers, and achieve their business objectives. It involves utilizing digital tools, such as cloud computing, artificial intelligence, data analytics, Internet of Things, and mobile apps, to reimagine and innovate business processes, products, and customer experiences. Digital transformation goes beyond simply digitizing existing processes and systems; it involves a holistic approach that encompasses cultural, organizational, and technological changes. The aim is to drive efficiency, agility, and competitiveness, while meeting the evolving demands of a digitally connected world.
This mind map was published on 30 September 2023 and has been viewed 61 times.

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