One of the main disadvantages of online shopping is the inability to physically touch and examine the product before purchasing. This can lead to discrepancies between the product displayed online and the actual product delivered, causing frustration for the customer. Another issue is the risk of online fraud and scams, where customers can be lured into purchasing from fake or illegitimate websites, leading to financial loss. Additionally, shipping fees and delivery times can vary widely, and returns may also be more difficult or costly, further decreasing the convenience of online shopping.
This mind map was published on 18 April 2023 and has been viewed 60 times.