How does cultural intelligence affect communication?

Cultural intelligence (CQ) is the measure of a person's capacity to understand different cultural contexts and adapt one's behavior and communication style accordingly. CQ impacts communication in several ways, as it helps individuals understand the cultural norms and values of the people they are communicating with. This awareness helps build rapport and trust and avoids misunderstandings, miscommunications, and risks of offending others. By being culturally intelligent, people can adapt their communication style to be more effective and respectful, avoiding breakdowns and conflicts. Thus, cultural intelligence is crucial in today's diverse world to improve cross-cultural communication and build relationships.

This mind map was published on 16 May 2023 and has been viewed 68 times.