What is the sales process?

The sales process refers to the specific set of activities or steps that a salesperson goes through to guide a potential customer from initial contact to the final purchase of a product or service. It encompasses various stages such as prospecting, qualifying leads, making a pitch or presentation, negotiating, closing the deal, and finally, nurturing customer relationships for future sales opportunities. Each step is carefully planned and executed to move the customer closer to the desired outcome of making a purchase. The sales process allows businesses to effectively manage and streamline their sales efforts, enhance customer engagement, and ultimately increase revenue.

This mind map was published on 30 August 2023 and has been viewed 100 times.