How is AI being used in government services?

Artificial Intelligence (AI) is increasingly being employed in government services to streamline processes, enhance efficiency, and deliver better services to citizens. Governments worldwide are adopting AI to automate various tasks such as data analysis, decision-making, and customer service. For instance, AI-powered chatbots are being employed to handle citizen queries, provide information on government schemes, and assist with administrative tasks. AI algorithms are utilized to analyze large volumes of data, enabling accurate predictions, efficient resource allocation, and effective policy formulation. Additionally, facial recognition technology is utilized for security purposes, facilitating identity verification and enhancing public safety. By leveraging AI, governments can reduce costs, improve service accessibility, and ensure more responsive and citizen-centric governance.

This mind map was published on 25 July 2023 and has been viewed 132 times.