What is active listening?

Active listening is a communication skill that involves fully engaging with and paying close attention to what the speaker is saying. It goes beyond simply hearing the words being spoken and requires a conscious effort to understand the speaker's message, thoughts, and feelings. Active listening involves providing verbal and nonverbal cues to show genuine interest and understanding, such as nodding, maintaining eye contact, and asking clarifying questions. By actively listening, individuals can deepen connections, improve relationships, and gain a better understanding of others' perspectives.

This mind map was published on 11 July 2023 and has been viewed 114 times.