What are the different reservation channels in hotels?

There are several reservation channels available in hotels today. Traditional methods of booking such as phone reservations, emails, and walk-ins remain popular, while advancements in technology have introduced online travel agencies (OTAs) and hotel booking websites. Furthermore, hotels are also using social media platforms such as Facebook and Twitter to offer special promotions and engage with guests in real-time. With a multitude of channels available, hotels have the opportunity to reach a wider audience and increase their revenue. It's important for hoteliers to ensure that their reservation systems are streamlined and efficient, providing a seamless booking experience for guests no matter which channel they choose to use.

This mind map was published on 21 May 2023 and has been viewed 102 times.