What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) is a technology that utilizes software robots or "bots" to automate repetitive and rule-based tasks within business processes. These bots are designed to mimic human actions like clicking, typing, and navigating various applications, enabling them to perform tasks across multiple systems and applications. RPA aims to streamline and optimize manual work by eliminating human error, reducing processing time, and increasing operational efficiency. It can be applied to a wide range of industries and processes, ranging from data entry and customer support to finance and HR operations. RPA offers organizations the opportunity to free up human resources for more value-added tasks while improving accuracy and speed in routine processes.
This mind map was published on 1 August 2023 and has been viewed 103 times.

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