What development components are needed for a multi-user CRM?

A multi-user CRM system requires several development components to function effectively. These components include user authentication and authorization, contact management features, task and activity management capabilities, reporting and analytics tools, and integration with other business applications such as email clients and productivity software. The system must be scalable to accommodate an increasing number of users and data over time. Also, security must be a key consideration, with features such as data encryption, firewalls, and access controls implemented to protect sensitive customer information. A user-friendly interface and customizable dashboards also contribute to the overall functionality of a multi-user CRM system.

This mind map was published on 16 May 2023 and has been viewed 60 times.