Design thinking is a problem-solving approach that emphasizes user-centered and holistic thinking to create innovative and effective solutions. The process typically involves five steps. The first step is to empathize with the users and understand their needs, challenges, and aspirations. This is followed by defining the problem or opportunity based on the insights gained. The third step is to ideate, where brainstorming techniques are used to generate a wide range of potential solutions. These ideas are then prototyped in the fourth step, allowing for quick and low-cost experimentation. Lastly, the solutions are tested and refined through user feedback, leading to the final implementation of the most viable solution. These iterative steps cultivate a deep understanding of users, promote creative problem-solving, and yield innovative solutions.
This mind map was published on 18 September 2023 and has been viewed 82 times.