SaaS metrics are key performance indicators (KPIs) used to measure the success and growth of Software-as-a-Service (SaaS) businesses. These metrics include monthly recurring revenue (MRR), customer acquisition cost (CAC), churn rate, customer lifetime value (CLV), and more. By tracking and analyzing these metrics, SaaS businesses can make informed decisions about product development, marketing strategies, customer retention and expansion, and overall business performance. SaaS metrics are crucial in helping businesses understand their financial health, market position, and customer loyalty to ultimately drive growth and profitability.
This mind map was published on 24 April 2023 and has been viewed 109 times.