The swimlane diagram, also known as a cross-functional flowchart, is a visual representation of a process or workflow that involves multiple individuals or departments. The diagram is divided into "swimlanes," which represent the different parties involved in the process. Each swimlane typically corresponds to a different department, team, or role. The workflow for creating a swimlane diagram involves identifying the key steps or activities in the process, determining the parties involved, and mapping out the sequence of actions in a horizontal flow. Arrows or lines are used to show the direction of the flow between swimlanes and to indicate dependencies or handoffs between different roles. The swimlane diagram provides a clear overview of the process, helps in identifying bottlenecks or delays, and improves collaboration and coordination between departments.
This mind map was published on 3 January 2024 and has been viewed 137 times.