What are workflow management systems?

Workflow management systems are software tools designed to automate and manage business processes. They are used to streamline routine and repetitive tasks, improve efficiency, increase productivity, and reduce errors by providing a standardized method for completing tasks. Workflow management systems typically involve the use of templates, tools for managing and tracking tasks, and the ability to define and monitor performance metrics. They are commonly used in industries such as healthcare, finance, manufacturing, and information technology, where the need for managing complex workflows is essential. By enabling organizations to manage their workflow processes more effectively, these systems help to ensure that operations run smoothly and efficiently.

This mind map was published on 22 May 2023 and has been viewed 100 times.