Differences between formal and informal communication?

Formal communication refers to the exchange of information in a professional setting, usually following pre-established norms and protocols. This type of communication is often used in formal documents, presentations, reports, and meetings. On the other hand, informal communication is more relaxed and spontaneous, often occurring in everyday interactions between coworkers or friends. Informal communication includes conversations, emails, text messages, and social media posts. While formal communication is structured and official, informal communication tends to be more casual and personal. Both types of communication have their own advantages and can be used effectively depending on the situation and audience.

This mind map was published on 28 June 2024 and has been viewed 72 times.