How to build a modular CRM application?

Building a modular Customer Relationship Management (CRM) application involves breaking down the system into smaller, independent modules that can be developed individually. The first step is to identify the key functionalities and components required for the CRM application. These can include contact management, sales tracking, marketing automation, and customer support. Once the components are defined, the development team can modularize the application by designing each module as a self-contained unit with a defined interface and functionality. This approach enables parallel development and flexibility to upgrade or modify individual modules without affecting the entire system. Additionally, adopting a modular approach allows for easy integration with other software systems and ensures scalability as new features or modules can be added seamlessly.

This mind map was published on 2 January 2024 and has been viewed 94 times.