What is the role of the service owner in PI planning?

The service owner plays a crucial role in PI (Program Increment) planning, which is a key event in the SAFe (Scaled Agile Framework) methodology. As the representative and advocate for a specific service or product, the service owner brings important insights and context to the planning process. They collaborate with the product manager, stakeholders, and the Agile Release Train (ART) team to align the objectives and priorities of the service or product with the overall business goals. The service owner helps in defining the vision and roadmap for the service, providing guidance on feature prioritization, and ensuring that the team is aligned with the strategic goals. They also actively participate in the planning sessions, working with the team to estimate and prioritize work items, and helping to resolve any conflicts or dependencies that arise. Ultimately, the service owner's role in PI planning is to ensure that the service or product is on track to deliver value to customers and meet the desired outcomes.
This mind map was published on 10 November 2023 and has been viewed 43 times.

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